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Meet the Developer

Strategy Perspective principal, Dr. Andrea Shapiro, brings a unique and broad perspective to her work. She has over 25 years of experience that extend over several disciplines.

In the course of her wide-ranging career, Andrea designed and developed the Tipping Point computer simulator, which leverages the Seven Levers of Change, and forms the heart of the Change, Dialogue, and Action Workshop. She has delivered the Workshop to corporations, professional organizations, and business schools across the United States, Canada, and Europe.

I have worked closely with Andrea for several years. I find her to be inspirational, supportive, and easy to work with. She is focused on finding new ways to make the Tipping Point Workshop more effective for facilitators and their clients.
—Dr. David Yarrow, Associate Fellow of Warwick Business School, UK

After earning master’s degrees in mathematics and psychology and a doctorate in behavioral decision making, Andrea went on to further studies at the Coaches Institute and the MIT Sloan Business School executive education program in system dynamics. She has also taught decision making at Pfeiffer University’s graduate program in organizational management.

Andrea has worked in software design, management, and organizational development in several Fortune 500 companies. She also has a demonstrated ability to improve team learning and communication by leveraging technology and creating innovative learning tools and workshops.

Her goal is to help organizations optimize their effectiveness through innovative learning methods and improved decision making. Andrea’s varied background contributes to the strength of the Tipping Point model. She speaks the languages of multiple industries and has applied her wide vision in the development of the tool. Her broad view enables a wide applicability of the Tipping Point simulation across many sectors.



  • Organizational Learning
  • Business Modeling
  • Interactive Learning Simulations
  • Software Design
  • Organizational Effectiveness


  • Masters degrees in Psychology and Mathematics
  • Doctorate in Behavioral Decision Making
  • MIT Sloan Business School Executive Education course in Systems Dynamics
  • Coaches Institute Training


  • Change Management
  • Employee Engagement
  • Dialogue
  • Team learning
  • Decision making
  • Helping teams take a long term view
  • Quantitative and qualitative data analysis


  • Telecommunications
  • Medical Test Equipment
  • Aerospace
  • Government
  • Higher Education
  • Public Utilities
  • Healthcare


  • Gain insight by “stepping back” and taking a long view.
  • Use systems thinking to put problems and opportunities into context.
  • Leverage appropriate technology as a catalyst in learning.
  • Combine qualitative and quantitative approaches to understand complex business problems


  • To help organizations optimize their effectiveness implementing change through innovative learning methods and improved decision making.

Watch the Videos!
Seven Levers of Change
Tipping Point Simulator
Change, Dialogue, & Action
Strategy Perspective
Meet the Developer


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Books Contagious Commitment Books

Workshop Facilitators
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More about the Workshop
Creating Advocates
Applying the Tipping Point
Workshop Flyer
Certification Flyer
Book Flyer
Dance of Change
People Side of Change
The 'Infectious' Spread...
Applying Lessons
Creating Contagious Commitment Introduction

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